{"id":251,"date":"2022-10-18T09:23:27","date_gmt":"2022-10-18T09:23:27","guid":{"rendered":"http:\/\/www.hideahose.eu\/?page_id=251"},"modified":"2026-02-03T10:22:37","modified_gmt":"2026-02-03T09:22:37","slug":"casto-kladene-otazky","status":"publish","type":"page","link":"https:\/\/www.hideahose.eu\/cs\/faq\/","title":{"rendered":"\u010cASTO KLADEN\u00c9 DOTAZY"},"content":{"rendered":"<section class=\"section\" id=\"section_151364048\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1095627673\">\n\n\t<div id=\"col-967098490\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2208161620\" class=\"text\">\n\t\t\n<h1>\u010cASTO KLADEN\u00c9 DOTAZY<\/h1>\n<p>Zde naleznete odpov\u011bdi na nej\u010dast\u011bji kladen\u00e9 ot\u00e1zky.<\/p>\n\t\t\n<style>\n#text-2208161620 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1145933078\">\n\n\t<div id=\"col-999915381\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3920729209\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3920729209-label\" class=\"accordion-title plain active\" href=\"#accordion-item-what-is-hide-a-hose?\" aria-expanded=\"true\" aria-controls=\"accordion-3920729209-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Co je to schovat hadici?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3920729209-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-3920729209-label\">\n\t\t\t\n<p>Hadice, kter\u00e1 se ukl\u00e1d\u00e1 sama. V\u017edy na dosah a p\u0159ipravena k pou\u017eit\u00ed. Hadice va\u0161eho vys\u00e1vac\u00edho syst\u00e9mu se schov\u00e1 do zdi. Stejn\u011b snadno a rychle, jako ji vyjmete. S hideahose m\u00e1te po ruce flexibiln\u00ed hadici pro vys\u00e1v\u00e1n\u00ed p\u0159i ka\u017ed\u00e9m kontaktu s prachem. Ukl\u00e1d\u00e1n\u00ed hadice ji\u017e nen\u00ed nutn\u00e9. Jednoduch\u00fdm pohybem ruky v m\u017eiku zmiz\u00ed zp\u011bt do zdi. Pod\u00edvejte se na na\u0161i<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2115272950\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2115272950-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-the-prices-on-the-website-include-vat?\" aria-expanded=\"false\" aria-controls=\"accordion-2115272950-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Zahrnuj\u00ed ceny na webov\u00fdch str\u00e1nk\u00e1ch DPH?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2115272950-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2115272950-label\">\n\t\t\t\n<p>Ceny v internetov\u00e9m obchod\u011b jsou uvedeny jak s DPH, tak bez DPH. Pomoc\u00ed posuvn\u00edku v obchod\u011b m\u016f\u017eete ur\u010dit, jak se maj\u00ed ceny zobrazovat. Jste soukrom\u00e1 osoba? Pak zvolte mo\u017enost v\u010detn\u011b DPH. Nakupujete pro svou firmu? Pak zvolte mo\u017enost bez DPH.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3126240849\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3126240849-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-countries-do-you-deliver-to?\" aria-expanded=\"false\" aria-controls=\"accordion-3126240849-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do jak\u00fdch zem\u00ed dod\u00e1v\u00e1te?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3126240849-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3126240849-label\">\n\t\t\t\n<p>Spole\u010dnost Hide-A-Hose-Europe dod\u00e1v\u00e1 do v\u0161ech zem\u00ed Evropsk\u00e9 unie i mimo ni. V druh\u00e9m p\u0159\u00edpad\u011b to m\u016f\u017ee trvat d\u00e9le kv\u016fli dal\u0161\u00edm pravidl\u016fm a pap\u00edrov\u00e1n\u00ed, kter\u00fdm jsme v\u00e1z\u00e1ni.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2444742330\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2444742330-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-hide-a-hose-compatible-with-any-brand-of-vacuum-system?\" aria-expanded=\"false\" aria-controls=\"accordion-2444742330-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Je hadice kompatibiln\u00ed s jakoukoli zna\u010dkou vakuov\u00e9ho syst\u00e9mu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2444742330-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2444742330-label\">\n\t\t\t\n<p>Instalace syst\u00e9mu zatahov\u00e1n\u00ed hadice Hide- a-Hose je v podstat\u011b stejn\u00e1 jako instalace b\u011b\u017en\u00fdch potrubn\u00edch syst\u00e9m\u016f pro centr\u00e1ln\u00ed vysava\u010de. Syst\u00e9m Hide- a-Hose je vhodn\u00fd pro t\u00e9m\u011b\u0159 v\u0161echny b\u011b\u017en\u00e9 zna\u010dky, kter\u00e9 pou\u017e\u00edvaj\u00ed 2\u2033 potrubn\u00ed syst\u00e9m. Tento potrubn\u00ed syst\u00e9m si m\u016f\u017eete jednodu\u0161e zakoupit ve sv\u00e9 zemi u sv\u00e9ho obl\u00edben\u00e9ho dodavatele, ale m\u016f\u017eete si jej tak\u00e9 doobjednat z internetov\u00e9ho obchodu hideahose.<br \/>Pro jistotu zkontrolujte, zda je va\u0161e obl\u00edben\u00e1 zna\u010dka uvedena n\u00ed\u017ee:<\/p>\n<ul>\n<li>AstroVac<\/li>\n<li>AllVac<\/li>\n<li>Aertechnica<\/li>\n<li>Paprsek<\/li>\n<li>BVC<\/li>\n<li>Crossvac<\/li>\n<li>Cyclovac<\/li>\n<li>Disan<\/li>\n<li>Duovac<\/li>\n<li>Enke<\/li>\n<li>Globaltek<\/li>\n<li>Hanson<\/li>\n<li>Husky<\/li>\n<li>Nilfisk<\/li>\n<li>Sach<\/li>\n<li>Supervac<\/li>\n<li>Systemair<\/li>\n<li>Thomas<\/li>\n<li>Tubo<\/li>\n<li>Tytan<\/li>\n<li>Vacuflo<\/li>\n<li>VacuMaid<\/li>\n<li>Vedasco<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2663799186\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2663799186-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-a-central-vacuum-system\" aria-expanded=\"false\" aria-controls=\"accordion-2663799186-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>co je centr\u00e1ln\u00ed vys\u00e1vac\u00ed syst\u00e9m<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2663799186-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2663799186-label\">\n\t\t\t\n<p>Centr\u00e1ln\u00ed vysava\u010d, tak\u00e9 ozna\u010dovan\u00fd jako vestav\u011bn\u00fd nebo potrubn\u00ed vysava\u010d, je za\u0159\u00edzen\u00ed, kter\u00e9 je trvale instalov\u00e1no v budov\u011b. Jeho \u00fa\u010delem je \u00fa\u010dinn\u011b odstra\u0148ovat ne\u010distoty a odpadky z obytn\u00fdch dom\u016f i komer\u010dn\u00edch budov. Tento inovativn\u00ed syst\u00e9m funguje tak, \u017ee transportuje ne\u010distoty potrub\u00edm skryt\u00fdm ve st\u011bn\u00e1ch a nakonec je sm\u011bruje do sb\u011brn\u00e9 n\u00e1doby um\u00edst\u011bn\u00e9 ve vzd\u00e1len\u00e9m technick\u00e9m prostoru.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-813733375\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-4070498198\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4070498198-label\" class=\"accordion-title plain active\" href=\"#accordion-item-what-to-do-if-i-want-to-return-an-item?\" aria-expanded=\"true\" aria-controls=\"accordion-4070498198-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Co d\u011blat, kdy\u017e chci zbo\u017e\u00ed vr\u00e1tit?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4070498198-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-4070498198-label\">\n\t\t\t\n<p>Po obdr\u017een\u00ed objedn\u00e1vky m\u00e1te 14 dn\u00ed na jej\u00ed vr\u00e1cen\u00ed nebo v\u00fdm\u011bnu - nejl\u00e9pe v p\u016fvodn\u00edm obalu - bez ud\u00e1n\u00ed d\u016fvodu. Pokud chcete zbo\u017e\u00ed vr\u00e1tit, je t\u0159eba zaslat e-mail, ve kter\u00e9m uvedete, \u017ee si p\u0159ejete zbo\u017e\u00ed vr\u00e1tit. Pot\u00e9 obdr\u017e\u00edte formul\u00e1\u0159 pro vr\u00e1cen\u00ed zbo\u017e\u00ed, kter\u00fd je t\u0159eba vyplnit a p\u0159ilo\u017eit k vr\u00e1cen\u00e9mu zbo\u017e\u00ed. Materi\u00e1ly za\u0161lete na adresu: Hide a Hose Europe, Veldstraat 8a, 5176NB, De Moer, Nizozemsko. Pou\u017eit\u00e9, vadn\u00e9, po\u0161kozen\u00e9, nekompletn\u00ed a speci\u00e1ln\u011b objednan\u00e9 materi\u00e1ly se nevracej\u00ed. P\u0159epravn\u00ed n\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm jdou na v\u00e1\u0161 \u00fa\u010det. Uschovejte si pros\u00edm doklad o odesl\u00e1n\u00ed z\u00e1silky, dokud neobdr\u017e\u00edte na\u0161e potvrzen\u00ed, \u017ee jsme z\u00e1silku obdr\u017eeli.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-963055605\" class=\"accordion-item\">\n\t\t<a id=\"accordion-963055605-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-in-case-of-shipping-damage?\" aria-expanded=\"false\" aria-controls=\"accordion-963055605-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Co m\u00e1m d\u011blat v p\u0159\u00edpad\u011b po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-963055605-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-963055605-label\">\n\t\t\t\n<p>VIDITELN\u00c9 PO\u0160KOZEN\u00cd P\u0158I P\u0158EPRAV\u011a:<br \/>Je va\u0161e objedn\u00e1vka viditeln\u011b po\u0161kozen\u00e1? Pokud ano, z\u00e1silku odm\u00edtn\u011bte a nechte si po\u0161kozen\u00ed potvrdit od dopravce na dodac\u00edm listu. Je tak\u00e9 mo\u017en\u00e9, \u017ee z\u00e1silka je viditeln\u011b po\u0161kozen\u00e1, ale vy nem\u016f\u017eete ihned zkontrolovat, zda je po\u0161kozen i v\u00fdrobek v z\u00e1silce. V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017eete z\u00e1silku p\u0159evz\u00edt, ale na p\u0159epravn\u00ed list v\u017edy uve\u010fte, \u017ee tak \u010din\u00edte \u2018s v\u00fdhradou po\u0161kozen\u00ed\u2019. Je v\u00fdrobek p\u0159esto po\u0161kozen? Po\u0161kozen\u00ed nahlaste do 24 hodin od doru\u010den\u00ed na z\u00e1kaznick\u00fd servis HideaHose (info@hideahose.eu), nejl\u00e9pe s digit\u00e1ln\u00ed fotografi\u00ed po\u0161kozen\u00ed.<\/p>\n<p>NEVIDITELN\u00c9 PO\u0160KOZEN\u00cd P\u0158I P\u0158EPRAV\u011a:<br \/>Pokud je po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b zji\u0161t\u011bno a\u017e po otev\u0159en\u00ed obalu, je obvykle podeps\u00e1n dobr\u00fd p\u0159\u00edjem, \u010d\u00edm\u017e je v z\u00e1sad\u011b odm\u00edtnuta jak\u00e1koli reklamace z odpov\u011bdnosti. V tomto p\u0159\u00edpad\u011b mus\u00ed b\u00fdt p\u0159\u00edjemce schopen prok\u00e1zat, \u017ee k po\u0161kozen\u00ed do\u0161lo vinou dopravce. Po\u0161kozen\u00ed nahlaste do 24 hodin od doru\u010den\u00ed na z\u00e1kaznick\u00fd servis hideahose (info@hoseahose.eu), nejl\u00e9pe s digit\u00e1ln\u00ed fotografi\u00ed po\u0161kozen\u00ed.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3721582479\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3721582479-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-delivery-time?\" aria-expanded=\"false\" aria-controls=\"accordion-3721582479-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak\u00e1 je dodac\u00ed lh\u016fta?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3721582479-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3721582479-label\">\n\t\t\t\n<p>Rychlost je standardem! Dod\u00e1n\u00ed je rychl\u00e9 a t\u00e9m\u011b\u0159 v\u017edy ze skladu. Ka\u017ed\u00fd pracovn\u00ed den jsou objedn\u00e1vky expedov\u00e1ny z centr\u00e1ln\u00edho skladu podle z\u00e1sady: objedn\u00e1no do 12:00 = expedov\u00e1no tent\u00fd\u017e den! Obvykle bude va\u0161e objedn\u00e1vka doru\u010dena o 1 a\u017e 2 dny pozd\u011bji. Li\u0161\u00ed se term\u00edn dod\u00e1n\u00ed? M\u016f\u017eete uv\u00e9st, zda chcete, aby byla va\u0161e objedn\u00e1vka doru\u010dena v jin\u00fd den nebo na jinou adresu.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2451601914\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2451601914-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-is-hide-a-hose-cheaper-than-retraflex-and-other-brands?\" aria-expanded=\"false\" aria-controls=\"accordion-2451601914-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pro\u010d je hadice Hide-a-Hose levn\u011bj\u0161\u00ed ne\u017e Retraflex a jin\u00e9 zna\u010dky?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2451601914-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2451601914-label\">\n\t\t\t\n<p>Hide a Hose Europe dod\u00e1v\u00e1 p\u0159\u00edmo koncov\u00e9mu u\u017eivateli. U jin\u00fdch zna\u010dek, jako jsou Retraflex, Pratico a Chameleon, plat\u00edte tak\u00e9, ani\u017e byste to vid\u011bli, n\u00e1klady za prodejce a jejich logistiku. V internetov\u00e9m obchod\u011b hideahose u\u0161et\u0159\u00edte velkou \u010d\u00e1st t\u011bchto n\u00e1klad\u016f. Takto udr\u017eujeme n\u00edzk\u00e9 ceny a vysokou rychlost!<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_151364048 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":739,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-251","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Hide A Hose Europe<\/title>\n<meta name=\"description\" content=\"Everything you want to know about Hide A Hose. Read about it in our frequently asked questions. Why we do what we do and more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hideahose.eu\/cs\/casto-kladene-otazky\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Hide A Hose Europe\" \/>\n<meta property=\"og:description\" content=\"Everything you want to know about Hide A Hose. Read about it in our frequently asked questions. 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