{"id":251,"date":"2022-10-18T09:23:27","date_gmt":"2022-10-18T09:23:27","guid":{"rendered":"http:\/\/www.hideahose.eu\/?page_id=251"},"modified":"2026-02-03T10:22:37","modified_gmt":"2026-02-03T09:22:37","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.hideahose.eu\/es\/faq\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"<section class=\"section\" id=\"section_1159149867\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1690106585\">\n\n\t<div id=\"col-1712493536\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1105726402\" class=\"text\">\n\t\t\n<h1>PREGUNTAS FRECUENTES<\/h1>\n<p>Aqu\u00ed encontrar\u00e1 las respuestas a las preguntas m\u00e1s frecuentes<\/p>\n\t\t\n<style>\n#text-1105726402 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1060420618\">\n\n\t<div id=\"col-70134265\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1650591091\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1650591091-label\" class=\"accordion-title plain active\" href=\"#accordion-item-what-is-hide-a-hose?\" aria-expanded=\"true\" aria-controls=\"accordion-1650591091-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 es Ocultar una manguera?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1650591091-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-1650591091-label\">\n\t\t\t\n<p>Una manguera que se guarda sola. Siempre a mano y lista para usar. La manguera de su sistema de aspiraci\u00f3n desaparece en la pared. Tan f\u00e1cil y r\u00e1pidamente como la saca. Con hideahose tendr\u00e1 una manguera flexible a mano para aspirar en cada contacto con el polvo. Ya no es necesario guardar la manguera. Con un simple movimiento de la mano, vuelve a desaparecer en la pared en un abrir y cerrar de ojos. Eche un vistazo a nuestro<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2372095106\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2372095106-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-the-prices-on-the-website-include-vat?\" aria-expanded=\"false\" aria-controls=\"accordion-2372095106-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfLos precios del sitio web incluyen el IVA?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2372095106-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2372095106-label\">\n\t\t\t\n<p>Los precios de la tienda web se muestran con y sin IVA. Puede utilizar el control deslizante de la tienda para indicar c\u00f3mo desea que se muestren los precios. \u00bfEs usted un particular? Entonces elija IVA incluido. \u00bfEst\u00e1 comprando para su empresa? Entonces elija IVA exclusivo.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1149404279\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1149404279-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-countries-do-you-deliver-to?\" aria-expanded=\"false\" aria-controls=\"accordion-1149404279-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfA qu\u00e9 pa\u00edses realizan env\u00edos?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1149404279-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1149404279-label\">\n\t\t\t\n<p>Hide-A-Hose-Europe realiza env\u00edos a todos los pa\u00edses dentro y fuera de la Uni\u00f3n Europea. Esto \u00faltimo puede llevar m\u00e1s tiempo debido a las normas y tr\u00e1mites adicionales a los que estamos sujetos.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1901436515\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1901436515-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-hide-a-hose-compatible-with-any-brand-of-vacuum-system?\" aria-expanded=\"false\" aria-controls=\"accordion-1901436515-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfEs Hide a Hose compatible con cualquier marca de sistema de aspiraci\u00f3n?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1901436515-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1901436515-label\">\n\t\t\t\n<p>Instalar un sistema de retracci\u00f3n de manguera Hide- a-Hose es b\u00e1sicamente lo mismo que instalar sistemas de tuber\u00edas comunes para aspiradoras centrales. Hide- a-Hose es compatible con casi todas las marcas comunes que utilizan un sistema de tuber\u00edas de 2\u2033. Usted puede simplemente comprar este sistema de tuber\u00edas en su propio pa\u00eds de su proveedor favorito, pero tambi\u00e9n se puede co-ordenar desde la tienda web hideahose.<br \/>Para estar seguro, compruebe si su marca favorita aparece en la lista:<\/p>\n<ul>\n<li>AstroVac<\/li>\n<li>AllVac<\/li>\n<li>Aertechnica<\/li>\n<li>Viga<\/li>\n<li>BVC<\/li>\n<li>Crossvac<\/li>\n<li>Cyclovac<\/li>\n<li>Disan<\/li>\n<li>Duovac<\/li>\n<li>Enke<\/li>\n<li>Globaltek<\/li>\n<li>Hanson<\/li>\n<li>Husky<\/li>\n<li>Nilfisk<\/li>\n<li>Sach<\/li>\n<li>Supervac<\/li>\n<li>Systemair<\/li>\n<li>Thomas<\/li>\n<li>Tubo<\/li>\n<li>Tytan<\/li>\n<li>Vacuflo<\/li>\n<li>VacuMaid<\/li>\n<li>Vedasco<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3284919079\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3284919079-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-a-central-vacuum-system\" aria-expanded=\"false\" aria-controls=\"accordion-3284919079-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 es un sistema de aspiraci\u00f3n centralizada?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3284919079-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3284919079-label\">\n\t\t\t\n<p>Una aspiradora centralizada, tambi\u00e9n conocida como aspiradora empotrada o con conductos, es un electrodom\u00e9stico que se instala de forma permanente en un edificio. Su finalidad es eliminar eficazmente la suciedad y los residuos tanto de viviendas residenciales como de estructuras comerciales. Este innovador sistema funciona transportando las part\u00edculas de suciedad a trav\u00e9s de una red de tuber\u00edas ocultas en las paredes, dirigi\u00e9ndolas finalmente a un contenedor de recogida situado en un espacio t\u00e9cnico alejado.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-145525950\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1674420869\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1674420869-label\" class=\"accordion-title plain active\" href=\"#accordion-item-what-to-do-if-i-want-to-return-an-item?\" aria-expanded=\"true\" aria-controls=\"accordion-1674420869-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 hacer si quiero devolver un art\u00edculo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1674420869-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-1674420869-label\">\n\t\t\t\n<p>Despu\u00e9s de recibir su pedido, dispone de 14 d\u00edas para devolverlo o cambiarlo -preferiblemente en su embalaje original- sin indicar el motivo. Si desea devolver un art\u00edculo, debe enviar un correo electr\u00f3nico en el que indique que desea devolverlo. A continuaci\u00f3n recibir\u00e1 un formulario de devoluci\u00f3n que deber\u00e1 rellenar y a\u00f1adir a los art\u00edculos devueltos. Env\u00ede los materiales a Hide a Hose Europe, Veldstraat 8a, 5176NB, De Moer, Pa\u00edses Bajos. No se devolver\u00e1n materiales usados, defectuosos, da\u00f1ados, incompletos ni pedidos especiales. Los gastos de env\u00edo de la devoluci\u00f3n corren por su cuenta. Por favor, conserve el comprobante de env\u00edo hasta que reciba nuestra confirmaci\u00f3n de que hemos recibido el env\u00edo.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2210725514\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2210725514-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-in-case-of-shipping-damage?\" aria-expanded=\"false\" aria-controls=\"accordion-2210725514-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 debo hacer en caso de da\u00f1os durante el transporte?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2210725514-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2210725514-label\">\n\t\t\t\n<p>DA\u00d1OS VISIBLES DURANTE EL TRANSPORTE:<br \/>\u00bfSu pedido est\u00e1 visiblemente da\u00f1ado? Si es as\u00ed, rechace el env\u00edo y pida al transportista que confirme los da\u00f1os en el albar\u00e1n de entrega. Tambi\u00e9n es posible que el paquete est\u00e9 visiblemente da\u00f1ado pero usted no pueda comprobar inmediatamente si el producto que contiene tambi\u00e9n est\u00e1 da\u00f1ado. En ese caso, puede aceptar el env\u00edo, pero indique siempre en la carta de porte que lo hace \u2018a reserva de da\u00f1os\u2019. \u00bfEst\u00e1 da\u00f1ado el producto? Comunique los da\u00f1os en las 24 horas siguientes a la entrega al servicio de atenci\u00f3n al cliente de HideaHose (info@hideahose.eu), preferiblemente con una foto digital de los da\u00f1os.<\/p>\n<p>DA\u00d1OS INVISIBLES DURANTE EL TRANSPORTE:<br \/>Si los da\u00f1os de transporte no se descubren hasta despu\u00e9s de abrir el embalaje, normalmente se da por buena la recepci\u00f3n, por lo que en principio se rechaza cualquier reclamaci\u00f3n de responsabilidad. En este caso, el destinatario debe poder demostrar que el da\u00f1o producido es culpa del transportista. Comunique los da\u00f1os en las 24 horas siguientes a la entrega al servicio de atenci\u00f3n al cliente de hideahose (info@hoseahose.eu), preferiblemente con una foto digital de los da\u00f1os.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1608596145\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1608596145-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-delivery-time?\" aria-expanded=\"false\" aria-controls=\"accordion-1608596145-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1l es el plazo de entrega?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1608596145-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1608596145-label\">\n\t\t\t\n<p>La rapidez es la norma. La entrega es r\u00e1pida y casi siempre desde el almac\u00e9n. Todos los d\u00edas laborables los pedidos se env\u00edan desde el almac\u00e9n central seg\u00fan el principio: pedido antes de las 12:00 h = \u00a1env\u00edo el mismo d\u00eda! Por lo general, su pedido se entregar\u00e1 1 \u00f3 2 d\u00edas m\u00e1s tarde. \u00bfDesea una fecha de entrega diferente? Puede indicar si desea que su pedido se entregue en otra fecha o en otra direcci\u00f3n.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-314334808\" class=\"accordion-item\">\n\t\t<a id=\"accordion-314334808-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-is-hide-a-hose-cheaper-than-retraflex-and-other-brands?\" aria-expanded=\"false\" aria-controls=\"accordion-314334808-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00bfPor qu\u00e9 Hide-a-Hose es m\u00e1s barato que Retraflex y otras marcas?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-314334808-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-314334808-label\">\n\t\t\t\n<p>Hide a Hose Europe realiza env\u00edos directamente al usuario final. Con otras marcas, como Retraflex, Pratico y Chameleon, tambi\u00e9n pagas, sin verlo, los costes de los distribuidores y su log\u00edstica. En la tienda online de hideahose, te ahorras gran parte de estos costes. \u00a1As\u00ed es como mantenemos los precios bajos y la rapidez alta!<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1159149867 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":739,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-251","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Hide A Hose Europe<\/title>\n<meta name=\"description\" content=\"Everything you want to know about Hide A Hose. Read about it in our frequently asked questions. Why we do what we do and more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hideahose.eu\/es\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Hide A Hose Europe\" \/>\n<meta property=\"og:description\" content=\"Everything you want to know about Hide A Hose. Read about it in our frequently asked questions. 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