{"id":251,"date":"2022-10-18T09:23:27","date_gmt":"2022-10-18T09:23:27","guid":{"rendered":"http:\/\/www.hideahose.eu\/?page_id=251"},"modified":"2026-02-03T10:22:37","modified_gmt":"2026-02-03T09:22:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hideahose.eu\/sk\/faq\/","title":{"rendered":"\u010cASTO KLADEN\u00c9 OT\u00c1ZKY"},"content":{"rendered":"<section class=\"section\" id=\"section_30939654\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-714904096\">\n\n\t<div id=\"col-472235545\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2247543252\" class=\"text\">\n\t\t\n<h1>\u010cASTO KLADEN\u00c9 OT\u00c1ZKY<\/h1>\n<p>Tu n\u00e1jdete odpovede na naj\u010dastej\u0161ie kladen\u00e9 ot\u00e1zky<\/p>\n\t\t\n<style>\n#text-2247543252 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-342259451\">\n\n\t<div id=\"col-375376150\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1834725725\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1834725725-label\" class=\"accordion-title plain active\" href=\"#accordion-item-what-is-hide-a-hose?\" aria-expanded=\"true\" aria-controls=\"accordion-1834725725-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u010co je skr\u00fdvanie hadice?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1834725725-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-1834725725-label\">\n\t\t\t\n<p>Hadica, ktor\u00e1 sa uklad\u00e1 sama. V\u017edy na dosah a v\u017edy pripraven\u00e1 na pou\u017eitie. Hadica v\u00e1\u0161ho vys\u00e1vacieho syst\u00e9mu zmizne v stene. Rovnako \u013eahko a r\u00fdchlo, ako ju vyberiete. S hideahose m\u00e1te flexibiln\u00fa hadicu po ruke na vys\u00e1vanie pri ka\u017edom kontakte s prachom. Ukladanie hadice u\u017e nie je potrebn\u00e9. Jednoduch\u00fdm pohybom ruky v okamihu zmizne sp\u00e4\u0165 do steny. Pozrite si na\u0161u<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-466225122\" class=\"accordion-item\">\n\t\t<a id=\"accordion-466225122-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-the-prices-on-the-website-include-vat?\" aria-expanded=\"false\" aria-controls=\"accordion-466225122-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Zah\u0155\u0148aj\u00fa ceny na webovej str\u00e1nke DPH?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-466225122-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-466225122-label\">\n\t\t\t\n<p>Ceny v internetovom obchode s\u00fa uveden\u00e9 s DPH aj bez DPH. Pomocou posuvn\u00edka v obchode m\u00f4\u017eete ur\u010di\u0165, ako sa maj\u00fa ceny zobrazova\u0165. Ste s\u00fakromn\u00e1 osoba? Potom vyberte mo\u017enos\u0165 vr\u00e1tane DPH. Nakupujete pre svoju spolo\u010dnos\u0165? Potom vyberte mo\u017enos\u0165 bez DPH.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-357554735\" class=\"accordion-item\">\n\t\t<a id=\"accordion-357554735-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-countries-do-you-deliver-to?\" aria-expanded=\"false\" aria-controls=\"accordion-357554735-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do ktor\u00fdch kraj\u00edn doru\u010dujete?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-357554735-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-357554735-label\">\n\t\t\t\n<p>Spolo\u010dnos\u0165 Hide-A-Hose-Europe dod\u00e1va do v\u0161etk\u00fdch kraj\u00edn Eur\u00f3pskej \u00fanie aj mimo nej. V druhom pr\u00edpade to m\u00f4\u017ee trva\u0165 dlh\u0161ie kv\u00f4li dodato\u010dn\u00fdm pravidl\u00e1m a papierova\u010dk\u00e1m, ktor\u00fdmi sme viazan\u00ed.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4070889875\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4070889875-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-hide-a-hose-compatible-with-any-brand-of-vacuum-system?\" aria-expanded=\"false\" aria-controls=\"accordion-4070889875-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Je hadica kompatibiln\u00e1 s akouko\u013evek zna\u010dkou v\u00e1kuov\u00e9ho syst\u00e9mu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4070889875-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4070889875-label\">\n\t\t\t\n<p>In\u0161tal\u00e1cia syst\u00e9mu nav\u00edjania hadice Hide- a-Hose je v podstate rovnak\u00e1 ako in\u0161tal\u00e1cia be\u017en\u00fdch potrubn\u00fdch syst\u00e9mov pre centr\u00e1lne vys\u00e1va\u010de. Syst\u00e9m Hide- a-Hose je vhodn\u00fd pre takmer v\u0161etky be\u017en\u00e9 zna\u010dky, ktor\u00e9 pou\u017e\u00edvaj\u00fa 2\u2033 potrubn\u00fd syst\u00e9m. Tento potrubn\u00fd syst\u00e9m si m\u00f4\u017eete jednoducho k\u00fapi\u0165 vo svojej krajine od svojho ob\u013e\u00faben\u00e9ho dod\u00e1vate\u013ea, ale m\u00f4\u017eete si ho aj doobjedna\u0165 z internetov\u00e9ho obchodu hideahose.<br \/>Ak chcete ma\u0165 istotu, skontrolujte, \u010di je va\u0161a ob\u013e\u00faben\u00e1 zna\u010dka uveden\u00e1 ni\u017e\u0161ie:<\/p>\n<ul>\n<li>AstroVac<\/li>\n<li>AllVac<\/li>\n<li>Aertechnica<\/li>\n<li>L\u00fa\u010d<\/li>\n<li>BVC<\/li>\n<li>Crossvac<\/li>\n<li>Cyclovac<\/li>\n<li>Disan<\/li>\n<li>Duovac<\/li>\n<li>Enke<\/li>\n<li>Globaltek<\/li>\n<li>Hanson<\/li>\n<li>Husky<\/li>\n<li>Nilfisk<\/li>\n<li>Sach<\/li>\n<li>Supervac<\/li>\n<li>Systemair<\/li>\n<li>Thomas<\/li>\n<li>Tubo<\/li>\n<li>Tytan<\/li>\n<li>Vacuflo<\/li>\n<li>VacuMaid<\/li>\n<li>Vedasco<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1267947849\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1267947849-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-a-central-vacuum-system\" aria-expanded=\"false\" aria-controls=\"accordion-1267947849-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u010co je to centr\u00e1lny vys\u00e1vac\u00ed syst\u00e9m<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1267947849-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1267947849-label\">\n\t\t\t\n<p>Centr\u00e1lny vys\u00e1va\u010d, ozna\u010dovan\u00fd aj ako vstavan\u00fd alebo kan\u00e1lov\u00fd vys\u00e1va\u010d, je zariadenie, ktor\u00e9 je trvalo nain\u0161talovan\u00e9 v budove. Jeho \u00fa\u010delom je \u00fa\u010dinne odstra\u0148ova\u0165 ne\u010distoty a zvy\u0161ky z obytn\u00fdch domov aj komer\u010dn\u00fdch objektov. Tento inovat\u00edvny syst\u00e9m funguje tak, \u017ee prepravuje \u010diasto\u010dky ne\u010dist\u00f4t prostredn\u00edctvom siete potrub\u00ed ukryt\u00fdch v sten\u00e1ch a nakoniec ich nasmeruje do zbernej n\u00e1doby umiestnenej vo vzdialenom \u00fa\u017eitkovom priestore.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-630677450\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-415167511\" class=\"accordion-item\">\n\t\t<a id=\"accordion-415167511-label\" class=\"accordion-title plain active\" href=\"#accordion-item-what-to-do-if-i-want-to-return-an-item?\" aria-expanded=\"true\" aria-controls=\"accordion-415167511-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u010co robi\u0165, ak chcem vr\u00e1ti\u0165 tovar?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-415167511-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-415167511-label\">\n\t\t\t\n<p>Po prijat\u00ed objedn\u00e1vky m\u00e1te 14 dn\u00ed na jej vr\u00e1tenie alebo v\u00fdmenu - najlep\u0161ie v p\u00f4vodnom obale - bez udania d\u00f4vodu. Ak chcete tovar vr\u00e1ti\u0165, m\u00e1te posla\u0165 e-mail, v ktorom uvediete, \u017ee chcete tovar vr\u00e1ti\u0165. N\u00e1sledne dostanete formul\u00e1r na vr\u00e1tenie tovaru, ktor\u00fd je potrebn\u00e9 vyplni\u0165 a prilo\u017ei\u0165 k vr\u00e1teniu tovaru. Materi\u00e1ly za\u0161lite na adresu: Hide a Hose Europe, Veldstraat 8a, 5176NB, De Moer, Holandsko. Pou\u017eit\u00e9, chybn\u00e9, po\u0161koden\u00e9, nekompletn\u00e9 a \u0161peci\u00e1lne objednan\u00e9 materi\u00e1ly sa nevracaj\u00fa. Prepravn\u00e9 n\u00e1klady na vr\u00e1tenie id\u00fa na v\u00e1\u0161 \u00fa\u010det. Pros\u00edm, uschovajte si doklad o odoslan\u00ed z\u00e1sielky, k\u00fdm nedostanete na\u0161e potvrdenie, \u017ee sme z\u00e1sielku dostali.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1891243691\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1891243691-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-in-case-of-shipping-damage?\" aria-expanded=\"false\" aria-controls=\"accordion-1891243691-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u010co m\u00e1m robi\u0165 v pr\u00edpade po\u0161kodenia pri preprave?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1891243691-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1891243691-label\">\n\t\t\t\n<p>VIDITE\u013dN\u00c9 PO\u0160KODENIE PRI PREPRAVE:<br \/>Je va\u0161a objedn\u00e1vka vidite\u013ene po\u0161koden\u00e1? Ak \u00e1no, odmietnite z\u00e1sielku a po\u017eiadajte dopravcu, aby po\u0161kodenie potvrdil na dodacom liste. Je tie\u017e mo\u017en\u00e9, \u017ee z\u00e1sielka je vidite\u013ene po\u0161koden\u00e1, ale vy nem\u00f4\u017eete okam\u017eite skontrolova\u0165, \u010di je po\u0161koden\u00fd aj v\u00fdrobok v z\u00e1sielke. V takom pr\u00edpade m\u00f4\u017eete z\u00e1sielku prija\u0165, ale v prepravnom liste v\u017edy uve\u010fte, \u017ee tak rob\u00edte \u2018s v\u00fdhradou po\u0161kodenia\u2019. Je v\u00fdrobok aj tak po\u0161koden\u00fd? Po\u0161kodenie nahl\u00e1ste do 24 hod\u00edn od doru\u010denia z\u00e1kazn\u00edckemu servisu HideaHose (info@hideahose.eu), najlep\u0161ie s digit\u00e1lnou fotografiou po\u0161kodenia.<\/p>\n<p>NEVIDITE\u013dN\u00c9 PO\u0160KODENIE PRI PREPRAVE:<br \/>Ak sa po\u0161kodenie pri preprave zist\u00ed a\u017e po otvoren\u00ed obalu, zvy\u010dajne sa podp\u00ed\u0161e dobr\u00fd pr\u00edjem, \u010d\u00edm sa v z\u00e1sade zamietne ak\u00fdko\u013evek n\u00e1rok na n\u00e1hradu \u0161kody. V tomto pr\u00edpade mus\u00ed by\u0165 pr\u00edjemca schopn\u00fd preuk\u00e1za\u0165, \u017ee k po\u0161kodeniu do\u0161lo vinou dopravcu. Po\u0161kodenie nahl\u00e1ste do 24 hod\u00edn od doru\u010denia na z\u00e1kazn\u00edcky servis hideahose (info@hoseahose.eu), najlep\u0161ie s digit\u00e1lnou fotografiou po\u0161kodenia.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-762523045\" class=\"accordion-item\">\n\t\t<a id=\"accordion-762523045-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-delivery-time?\" aria-expanded=\"false\" aria-controls=\"accordion-762523045-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ak\u00fd je \u010das dodania?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-762523045-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-762523045-label\">\n\t\t\t\n<p>R\u00fdchlos\u0165 je \u0161tandardom! Dodanie je r\u00fdchle a takmer v\u017edy zo skladu. Ka\u017ed\u00fd pracovn\u00fd de\u0148 sa objedn\u00e1vky expeduj\u00fa z centr\u00e1lneho skladu pod\u013ea z\u00e1sady: objednan\u00e9 do 12:00 = expedovan\u00e9 v ten ist\u00fd de\u0148! Va\u0161a objedn\u00e1vka bude zvy\u010dajne doru\u010den\u00e1 o 1 alebo 2 dni nesk\u00f4r. In\u00fd term\u00edn dodania? M\u00f4\u017eete uvies\u0165, \u010di chcete, aby bola va\u0161a objedn\u00e1vka doru\u010den\u00e1 v in\u00fd de\u0148 alebo na in\u00fa adresu.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1821415608\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1821415608-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-is-hide-a-hose-cheaper-than-retraflex-and-other-brands?\" aria-expanded=\"false\" aria-controls=\"accordion-1821415608-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pre\u010do je hadica Hide-a-Hose lacnej\u0161ia ako Retraflex a in\u00e9 zna\u010dky?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1821415608-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1821415608-label\">\n\t\t\t\n<p>Hide a Hose Europe dod\u00e1va priamo koncov\u00e9mu pou\u017e\u00edvate\u013eovi. Pri in\u00fdch zna\u010dk\u00e1ch, ako s\u00fa Retraflex, Pratico a Chameleon, plat\u00edte aj n\u00e1klady na predajcov a ich logistiku, bez toho, aby ste ich videli. V internetovom obchode hideahose ve\u013ek\u00fa \u010das\u0165 t\u00fdchto n\u00e1kladov u\u0161etr\u00edte. Takto udr\u017eiavame n\u00edzke ceny a vysok\u00fa r\u00fdchlos\u0165!<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_30939654 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":739,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-251","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Hide A Hose Europe<\/title>\n<meta name=\"description\" content=\"Everything you want to know about Hide A Hose. Read about it in our frequently asked questions. Why we do what we do and more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hideahose.eu\/sk\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Hide A Hose Europe\" \/>\n<meta property=\"og:description\" content=\"Everything you want to know about Hide A Hose. Read about it in our frequently asked questions. 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